Do you bring your own supplies?
We provide our teams with all necessary supplies and a powerful vacuum for initial deep cleanings or one-time cleanings. For maintenance services, we provide you with a supply list. Those supplies are only used and kept at your residence at all times. If supplies are not provided for the maintenance visit, the cost of the maintenance service will increase.
Can I be home while you're cleaning my home?
Of course! We only ask that you remain out of the team’s way to ensure we can do our job to the best of our abilities.
Is it necessary to have an initial deep clean first?
Yes – If you are a new customer or a customer who has not used our services in the past 3 months, your cleaning must be an initial deep clean and you will be charged a full deep cleaning service of your choice. The reason is so that our company knows that your home has been cleaned by professionals. After the initial deep clean, you’ll be offered a weekly, bi-weekly, or monthly maintenance service at a lower rate than the initial deep clean.
Do you provide green cleaning?
Yes – we provide green cleaning supplies upon request. Keep in mind though that they don’t always have the same benefits in our professional experience.
What needs to be done before we arrive?
We ask for any and all clutter to be picked up before the team arrives, so that all surfaces are ready to be cleaned. If any clutter is found in the way, there will be an additional charge. If there’s any beds that need changing, please have clean sheets on top of them.
Are you licensed and insured?
Yes – We are fully licensed, bonded and insured.